Xpress Media Ninja E Call Center Easily Communicates Complaints
If there is a problem in the shipping process, the Ninja Express m call center available to file a complaint may be your best bet. As we already know, problems are one of the things that businessmen cannot avoid – especially those who do business online .
In order to facilitate transportation, tour services are really reliable. With this service , this means that businessmen do not have to send their goods directly to consumers . In this way, it will obviously make you more focused in your business.
Unfortunately, some packages or goods are not spared by tour services with different types of problems. Including the use of Ninja Express services. Ninja Express itself is one of the most popular delivery service companies in Indonesia.
Although it is known for offering a variety of services and affordable delivery products, this does not mean that businessmen do not have problems using masala on packaging as lost goods or other complaints. Therefore, the Ninja Express call center is really looking for complaints .
Surely you don’t want to send it if there are problems like loss or damage in the package ? Therefore, it is important to make a complaint or complaint , so as not to lose. In order not to be slow at graduation, here is a complete overview when you will need it.
Spléachadh ar Ninja Express
Before you know how to contact a ninja Express call center, it is very important to get to know this popular tour service in Indonesia at a glance. Where it is a forwarding company that was in Singapore in 1024 .
The company became a subsidiary of Ninja Van, which was first founded by three people , namely Chang Wen, Shaun Chong and Tax Boaxian, where each had a different job. The company provides transportation and reception services for technology-based goods and even provides the most popular services for COD services.
Having not come to Indonesia, it turns out that the company already exists for the first time in Singapore, the Philippines, Malaysia, Vietnam and Thailand. In addition, in Indonesia, this Ninja delivery service has collaborated with different types of the largest e-commerce platforms in Indonesia , such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola, and more.
To provide various proprietary services, this delivery service uses social media such as Instagram and Facebook to market its products. This company is almost widespread in different regions of Indonesia, such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Ninja Express Media Call Center Raises Complaints
Do you already know at a glance one of the largest tour services in Indonesia ? Returning to the main content, often there were various types of problems in the process of posting goods, and the public experienced them when using the services of The Ninja Express. In fact, you don’t have to worry too much about the problem.
This is because you can contact the Ninja Express media c section directly at each site to make a complaint. Where the service can be accessed by anyone who needs accurate information and solutions if there is a problem during the delivery process or with your package.
The call center of this exs pedisi can be found on (021) 2926 4120. You can also call the complaint process number directly . There is a customer service section where it explains the different types of problems and provides the best solution. Make sure you communicate well to get the best service.
Before you decide to file a complaint in the ninja call center section to inform the media paikan complaint, there are some important documents that need to be properly prepared as the sender name, receipt number, and destination address. Based on the information from this document, Ninja Express can track your package more easily.
Making a complaint via the website and e-mail
Not only by contacting a Ninja Express media center to file a complaint, but you can also file a complaint through the official wesit of the service delivery service to www.ninjaexpress.co/id-id/contact-us. Through this page, you will receive a complaint or complaint form.
Later, there are different types of questions that can be adapted to the problem being solved, such as package problems, reporting lost goods, sending questions abroad and looking for solutions. Be sure to select the question type when it matches the issue you’re facing.
If so, users are asked to provide their full name, phone number, receipt number, email address and report it to explain what is happening to you. it is best to communicate the information as much as possible and explain it in detail . Do not lie about the problem you are experiencing.
In addition to the three Ninja Express call centers for filing complaints and the official website, you can also submit these complaints by email y thekni to the email@example.com. For this one method, it is also very easy to do and almost identical if you complain through the website . You can also send the message directly to the relevant email address .
Then explain the details of the problem that is happening. Do not forget to include some supporting documents , which we will use as evidence later. The supporting documents shall include the number of the receipt, its address, the name of the consignor and any evidence. If you make a complaint by email, make sure you wait patiently for a response.
Various services dari ninja express
Ninja Express seems to offer various features and the best options for its users, including
- Easy service
This is a type of service that provides convenience to customers during a simpler shipping and checkout process. The service is designed to save time on the care of sales administration.
- Payment service per location
On-site payment service or COD (cash on delivery) is one of the delivery products you are looking for. The purpose of this service is to facilitate the payment of goods and transportation costs in cash in accordance with the planned location.
- Complaint Center Service
Finally, Ninja Express’s complaint handling service was one of his main projects. Thanks to this service, you will conveniently solve all the problems of the package.
In fact, problems in the process of sending packages with tour services are one of the problems where they often occur, including when using the service. Ninja Express Media’s call center reports complaints that are easy to reach.