Complete Guide on How to Transfer Indostat Credit to Other Users
Each Indosat provider user sometimes does not fully understand how to replenish, check and transfer Indostat credit to other users. In fact, the provider has provided this feature to make it easier for you to still be able to communicate over the phone.
This credit transfer feature is really very helpful, especially when you need occasional credit to continue communicating. However, there are some requirements to be able to use this feature. So not every user can transfer credit.
If it is determined that it does not meet Indosat’s requirements and conditions, it can be determined if the request for credit transfer to other users cannot be processed. Therefore, users can contact Indosat customer service if they experience problems using the feature.
Conditions for using the credit transfer function
The fact is that all users have the right to use the send credit function provided by the provider. It’s just that vendor managers like Indosat really apply certain conditions for users to use the feature.
So, users must meet the applicable conditions in order to use the credit transfer feature. The first conditions, the Indosat ooredoo card, have been used at least 180 days before using the Indosat credit transfer function.
And then the grace period of the card is still at least 30 days in the future. The second term and condition, there is a minimum limit for a request for credit transfer.
The Indostat provider itself stipulates that the minimum credit transferred is Rp. 5,000. If you send a credit transfer under Rp. 5,000, Indosat will not process the submitted request. And then users are charged a fee for one-time payments of Rp. 600 per transaction.
The third conditions, the remaining sender’s credit must be above Rp. 5,000. This means that when sending credit to other users, the remaining credit you have must be over Rp. 5,000. For example, you have a credit of Rp. 100,000.
You send credit to other Indosat users at 10,000 Rp. So the credit transfer process is declared successful because it complies with the current terms and conditions. In addition, the credit generated from this transfer between users does not increase the active period of the Indosat starter kit used.
Dosed credit transfer method to other users
Having known the conditions for using the credit transfer function, you can immediately try it. It is noted that there are 2 credit transfer methods that can be used by Indosat ooredoo provider users.
So you can choose one of 2 methods provided by the provider. Therefore, here are 2 methods to transfer credit to other Indostat users that you can use. Among them are the following:
- Credit transfer via short message (SMS)
The first method of transferring credit to other Indosat users can be done via short message or SMS. The method is also very simple. First, open the short message (SMS) menu.
Use the message format for credit transfer, namely type Credit transfer (space) The intended Indostat number (space) the amount of credit to be transferred. For example, credit transfer 08560492xxx 15000.
Then send the Indosat credit transfer message format to number 151. Then tap send message. Wait a few moments until you receive an SMS reply. You will receive a credit delivery token code.
Then reply to the message with the format OK (space) token code obtained to the number 151. Wait a few moments until the credit transfer request is answered by the Indosat Oooredo provider.
- Credit transfer via USSD call
Now, Indosat credit transfers can be made via USSD calls. There are two types of credit transfers via USSD calls, namely for Indosat prepaid and postpaid providers. For prepaid Indosat users, do the following steps.
First, dial * 123 * 151 # and then press the call button. Then tap the number 1, then tap answer. Enter the intended number. Then enter the transmitted nominal pulse. Then tap number 1 to confirm the credit transfer.
For postpaid users, the first step is to dial *123*7*1*6*1# and then tap calls. Then tap number 1 to confirm the credit transfer. Enter the destination number. Then also enter the transferred credit amount. Then tap number 1 to confirm the number and nominal credit transferred.
Usage limit of the Indosat credit transfer function to other users
Indosat Oooredoo providers really restrict users to use the credit transfer feature. After you cross the credit transfer threshold set by the vendor, the request to send credit to other users can’t be processed.
Indosat users are only allowed to transfer credit with a total accumulation of approximately Rp. 200,000 per day. You are free to request to send credit to other Indosat ooredoo numbers multiple times.
It’s just that the total accumulated requests to send credit must be below Rp. 200, 000. If it has crossed the limit, the indosat credit transfer request cannot be processed by the provider. Therefore, you need to be wiser when using this feature. The goal is that you can help other users who need emergency credit.
How to overcome failure using the credit transfer function
The possibility of a failed transaction to send credit to other Indostat users can happen. There are several things that make the request you submit unable to be processed by the provider. It’s really very disturbing. Remember that the person we are sending this emergency credit to is in dire need.
If the Indosat credit transfer is declared unsuccessful or unsuccessful despite being in accordance with the applicable terms and conditions, you can contact Indosat customer service. It is very easy to be able to connect to this customer service from Indosat.
First, you can contact the call center via interactive phone on (021) 30003000 (for landlines) or on 100 and 185 (smartphone users). The indosat call center number is active 24 hours. So, you can contact the call center when you experience problems.
In addition, you can also send a direct message (DM) via Twitter on the IndosatCare account. Submit complaints that you have experienced, such as failure to transfer credit to other users.
Moreover, you can also contact customer service through Facebook at Indosat Oredoo. And finally, you can submit complaints related to Indosat credit transfer problems through the application. Indosat Oredoo’s MyIm3 application serves all complaints experienced by customers, such as failed credit transfers.
Customer service from the MyIm3 application is also active 24 hours in 7 days. Therefore, you can immediately report any problem experienced through the MyIm3 application call center. This way, all issues can be dealt with immediately by Indosat’s customer service.
Sometimes some people run out of credit in an emergency. For this reason, Indosat provides a credit transfer function to other users. There are several conditions for using the feature. Next, you will find out how to transfer Indostat credit to other users.