Contacting J&T’s social media accounts: JelitaNews

How    to use J&T Call Center Services easily

Many don’t know  how  to use J&T Call Center services.  Even customer service is available 24 hours a day non-stop. It can still be said that this is the most recommended expedition and  on vacation it is still in operation. So it not only serves 24 hours a day, but also works without a holiday.

J&T really doesn’t know holidays, even holidays and weekends are still in operation as usual. For those of you who have an online business, it seems to be the best solution so that goods that buy and sell are easy to reach consumers, even if transactions are made on holidays.

J&T itself is a multinational company operating in the expedition sector, although it is headquartered in Jakarta, the name of this company’s repair of warehouses in Semarang and Surabaya. As Indonesia’s newest expedition service, J&T always strives for the highest satisfaction service of its customers.

So we have questions, suggestions or  criticisms can be conveyed through customer service or J&T call center.  For those of you who are still confused when it comes to contacting the customer service where the media is, you are in the correct article as we review it in detail.

About the official Hotline J&T Expedition Hotline

Even first, this one service can be accessed free of charge. In2018, the free hotline was dissolved and replaced with a paid service, where the tariff depends on the tariff of their respective operators. So you can call the hotline service at 021-8066-18888 as follows:

  1. Call the hotline number at 021-8066-1888
  2. After you dial the hotline number, you are connected to the operator
  3. You can press extensions that are inslored to your needs

This one service is highly recommended as it is very effective when customers can communicate in both directions until a solution is found. Therefore, if you have problems with delivery or receipt of goods, you can contact the customer service directly on the hotline.

This J&T call center doesn’t have a holiday, so you can always contact us if you need it. In addition, it can also be accessed directly at 24 hours a day, making it easier for customers to get advice directly. Contacting the call center through a hotline service is actually more advised than other methods.

Send email to expedition email address

In fact, in addition to the hotline service, where you have to pay a fee because the hotline is not free, there are many other ways to contact J&T. One of them is to send an email so you can send an email so you can write  suggestions or complaints.

J&T also responds to incoming emails, so you can send complaints, criticism, or suggestions through email address. If you really choose to contact customer service via email address, be sure to write a critical suggestion or complaint that you submit.

Don’t forget to fill in the email topic with important points you send, and then you’ll receive it in detail in the email body. If there are any problems or complaints, you should use the system list  because it is easier for the J&T Call Center  to process the complaint.

Instead of writing through the paragraph, you should write it as a list to clearly express the  center of the complaint. If you’ve been airing for a long time, usually  a misunderstanding, so you have to repeat what you want to convey, and of course it takes time and obstacles are not quickly resolved.

Contacting J&T’s social media accounts

In an ongoing demanding period, there seems to be no reason to be confused if you want to contact a large company’s customer service. In addition, all information is easily available  if you need  to surf in the search engine or browser using Internet media.

Today, almost all large companies have their own social media accounts to introduce their products to the public. You just need to find a social media account if you have any complaints or problems so they can easily be expressed in an easier way.

Like J&T, if  you want to contact the J&T call center but limited because you need to spend the budget adjusting the rate on the provider used to call the hotline number, you can send a dm or direct message through J&T’s social media accounts.

Especially now, when many people want data packages over call packages, so you can also contact admin via their social media. Today, there are also many social media accounts, so find a more active social media account so they can easily connect.

For this expedition, you can contact us via the Facebook account: J&T Express Indonesia, Instagram: @jntexpressid, Twitter: @jntexpressid, Wechat: @JTExpressID and Line: @jtexpressid. Recommended to contact through your Instagram account as it is more frequent online or active.

Not only through the hotline service, you can visit the J&T Call Center in a variety of ways, from sending emails or direct messages to J T social media accounts.

About J&T WhatsApp Number

If the above procedures are still very difficult  , such as whether your train is not active on social media or has no email address, there is another way that could be the final solution, which is to contact the administrator or customer service on WhatsApp. WhatsApp is an application more commonly used for communication.

Compared to other applications, even WhatsApp can be called a replacement for SMS, so  you can contact  the J&T call center  on WhatsApp number  +62811-8466-1888.  You are connected to customer service  to chat in both directions, so it is the same as hotline, where you can also find solutions related to complaints submitted.

Customer service is full-fledged, so there is a quick response to suggestions, criticism or complaints from customers. So there is no need to worry, as various obstacles can be properly overcome and the delivery or receipt of parcels can run as smoothly as ever.

The most important thing is that when you send a package, make sure it contains the correct and complete address along with the zip code.   Make sure you also ship is properly packaged so that the goods are not easily broken on the go, as the complaints at the   J&T call center tend  to be the most from online shopping lovers.

In many complaints, many customers claimed that the package had not yet arrived. Then the wrong address or name and number of the house, leading to the fact that the goods did not arrive at theirdestination. Then improper packaging  also causes goods inside it to  be easily damaged, dented, damaged and other objects.

Tips to make delivery smooth and problem-free are really simple, where you need to re-check the name of delivery and destination name, whenever you ship goods that are protected with damage, then provide a warning sticker. So that you and the buyers don’t have to  contact the J&T Call Center, while delivery  goes smoothly.

Learn More